Privacy Policy

Who we are

LABS LLC is an accounting, bookkeeping, and tax preparation firm located at 1411 W Gore Blvd, Lawton, Oklahoma 73501. This policy describes how we collect, use, and protect information from visitors to lawtonbookkeeping.com and from our clients.

Information we collect

When you submit our contact form, we collect the name, business name, email address, telephone number, industry, service interest, and message you provide. If you check the box consenting to text messages, we also record the date and time of that consent, your IP address, your browser user agent, and the exact consent language displayed to you. When you become a client, we collect the financial and tax information necessary to perform the services you engage us for, including records you provide directly and information we obtain from financial institutions and taxing authorities with your authorization. Our website collects standard server log information including IP address, browser type, and pages visited.

How we use information

We use the information you submit to respond to your inquiry, to provide the services you engage us for, to send you service-related communications including text messages if you have consented, to comply with our legal and professional obligations, and to maintain our business records. We do not sell your information. We do not use your information for advertising, and we do not permit third parties to do so.

How we share information

We share information only as necessary to perform our services or as required by law. This includes filing returns and reports with federal and state taxing authorities at your direction, working with software and service providers who support our operations under confidentiality obligations, referring you to an independent certified public accounting firm when you require services we do not provide, and responding to lawful requests from government authorities.

Mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our SMS Terms describe the text messaging program in full, including how consent is obtained and how to stop messages at any time.

Retention

We retain client records for the period required by federal and state tax law and professional standards, and generally no less than seven years. Contact form submissions that do not become client engagements are retained for two years. Text messaging consent records are retained for at least four years following the end of the messaging relationship.

Security

We exchange sensitive documents with clients by secure email rather than plain attachments. Access to client information within our firm is limited to personnel who require it to perform services. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-party services

Our website and operations rely on third-party providers for hosting, email, telephony, and accounting and tax software. These providers process information on our behalf under their own terms and are not permitted to use it for their own purposes.

Your choices

You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of information we hold about you by contacting us, subject to the record-retention obligations described above.

Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy. The effective date above reflects the most recent revision. Material changes will be posted on this page.

Contact

LABS LLC
1411 W Gore Blvd
Lawton, OK 73501
(580) 800-5227
admin@lawtonbookkeeping.com
Monday–Friday, 8:00–5:00