Text message terms.

Program name

LABS LLC Client Care

How to stop

Reply STOP to any message to end messages at any time. You will receive one confirmation message, after which we will send no further messages to that number.

How to get help

Reply HELP to any message, or call us during business hours at (580) 800-5227. Our office is at 1411 W Gore Blvd, Lawton, OK 73501. We are open Monday–Friday, 8:00–5:00.

What we send

LABS LLC sends customer care text messages to clients and prospective clients who have provided consent. Messages are limited to appointment scheduling and reminders, requests for documents needed to complete your work, filing deadline and engagement status notifications, and responses to questions you have asked us.

We do not send marketing messages

This program does not send promotional, marketing, or advertising messages of any kind.

How consent is obtained

We collect consent in three places. First, on our client intake form, which you complete when beginning an engagement. Second, in our Master Services Agreement, which sets out the terms of our engagement. Third, through an optional checkbox on the contact form on this website, which is unchecked by default and which you are never required to check in order to contact us.

The consent language used on our website contact form reads:

I agree to receive text messages from LABS LLC at the phone number provided, about my account and the services I've requested. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See our SMS Terms and Privacy Policy.

Consent to receive text messages is never a condition of purchasing any service from us.

Message frequency

Message frequency varies by engagement. Most clients receive fewer than ten messages per month, with higher volume during filing periods.

Cost

Message and data rates may apply. LABS LLC does not charge for text messages; your mobile carrier may.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Supported carriers

Message delivery is supported on major United States mobile carriers. Availability and delivery may vary by carrier and by network conditions.

Privacy

Our Privacy Policy describes how we handle the information you share with us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.